Effective Date: November 18, 2025

Last Updated: November 18, 2025

IMPORTANT LEGAL NOTICE: These Terms of Service (“Terms”) constitute a legally binding agreement between you and Zenith Vital Wellness LLC. By accessing our websites, purchasing our products, or using our services, you agree to be bound by these Terms. These Terms contain an arbitration provision and class action waiver that affect your legal rights.

1. ACCEPTANCE OF TERMS

By accessing or using the websites www.zenithvital.com and dna.zenithvital.com (collectively, the “Sites”), purchasing our products, or using our services (collectively, the “Services”), you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, do not use our Services.

2. ELIGIBILITY

You must be at least 18 years old to use our Services. By using our Services, you represent and warrant that:

You are at least 18 years of age
You have the legal capacity to enter into binding contracts
You are not prohibited from using our Services under applicable law
All information you provide is accurate and current

3. PRODUCTS AND SERVICES

3.1 Supplement Products

We offer nutritional supplements, detox formulas, and wellness products. These products are:

Not intended to diagnose, treat, cure, or prevent any disease
Not evaluated by the Food and Drug Administration (FDA)
Not a substitute for professional medical advice
Subject to individual results that may vary

3.2 DNA Analysis Services

Our DNA analysis services provide genetic insights for wellness purposes only. These services:

Are for informational and educational purposes only
Do not provide medical diagnosis or treatment recommendations
Should not replace consultation with healthcare professionals
May be performed by third-party partners including LifeDNA

4. ACCOUNT REGISTRATION

To access certain features, you must create an account. You agree to:

Provide accurate, complete, and current information
Maintain the security of your account credentials
Accept responsibility for all activities under your account
Notify us immediately of any unauthorized use
Not share your account with others

5. ORDERING AND PAYMENT

5.1 Order Acceptance

All orders are subject to acceptance by Zenith Vital. We reserve the right to refuse or cancel any order for any reason, including:

Product availability
Errors in product or pricing information
Suspected fraudulent activity
Violation of these Terms

5.2 Pricing and Payment

All prices are in US dollars unless otherwise stated
Prices are subject to change without notice
Payment is due at time of purchase
You authorize us to charge your payment method for all purchases
Sales tax will be added where applicable

5.3 Subscription Services

For subscription services (including DNA Platinum Membership):

Subscriptions automatically renew unless cancelled
Renewal charges occur at the beginning of each billing period
Cancellation must occur before the renewal date to avoid charges
No refunds for partial subscription periods

6. SHIPPING AND DELIVERY

Shipping times are estimates only and not guaranteed
Risk of loss passes to you upon delivery to carrier
We are not responsible for delays caused by shipping carriers
International orders may be subject to customs duties and taxes
Delivery requires signature for orders over $100

7. INTELLECTUAL PROPERTY

7.1 Our Intellectual Property

All content on our Sites, including text, graphics, logos, images, software, and compilation thereof, is the exclusive property of Zenith Vital or its licensors and is protected by intellectual property laws. You may not:

Copy, modify, or distribute our content without permission
Use our trademarks without authorization
Reverse engineer or decompile our software
Remove any proprietary notices

7.2 User Content

By submitting content to us (reviews, comments, feedback), you grant us a non-exclusive, worldwide, royalty-free, perpetual, irrevocable license to use, reproduce, modify, and display such content for any purpose.

8. PROHIBITED CONDUCT

You agree not to:

Use our Services for any unlawful purpose
Violate any applicable laws or regulations
Infringe upon the rights of others
Transmit any harmful code or malware
Attempt to gain unauthorized access to our systems
Interfere with or disrupt our Services
Engage in any fraudulent activity
Scrape or harvest data from our Sites
Create multiple accounts for deceptive purposes
Resell our products without authorization

9. DISCLAIMERS

THE SERVICES AND PRODUCTS ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. WE DISCLAIM ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO:

MERCHANTABILITY
FITNESS FOR A PARTICULAR PURPOSE
NON-INFRINGEMENT
ACCURACY OR RELIABILITY OF INFORMATION
UNINTERRUPTED OR ERROR-FREE SERVICE

WE DO NOT WARRANT THAT OUR PRODUCTS WILL MEET YOUR SPECIFIC HEALTH OR WELLNESS GOALS. INDIVIDUAL RESULTS MAY VARY.

10. LIMITATION OF LIABILITY

TO THE MAXIMUM EXTENT PERMITTED BY LAW, ZENITH VITAL AND ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR:

ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES
LOSS OF PROFITS, DATA, USE, OR GOODWILL
ANY DAMAGES EXCEEDING THE AMOUNT YOU PAID TO US IN THE PAST 12 MONTHS
ANY DAMAGES ARISING FROM YOUR USE OF OUR PRODUCTS OR SERVICES

THIS LIMITATION APPLIES REGARDLESS OF THE THEORY OF LIABILITY AND EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

11. INDEMNIFICATION

You agree to indemnify, defend, and hold harmless Zenith Vital and its affiliates, officers, directors, employees, agents, and partners from any claims, liabilities, damages, losses, costs, or expenses (including reasonable attorneys’ fees) arising from:

Your use of our Services or products
Your violation of these Terms
Your violation of any third-party rights
Any content you submit
Your negligence or willful misconduct

12. ARBITRATION AND DISPUTE RESOLUTION

12.1 Mandatory Arbitration

ANY DISPUTE ARISING OUT OF OR RELATING TO THESE TERMS OR OUR SERVICES SHALL BE RESOLVED THROUGH BINDING ARBITRATION, EXCEPT WHERE PROHIBITED BY LAW.

Arbitration will be conducted by JAMS under its Streamlined Arbitration Rules
Arbitration will take place in the state of Delaware
Each party bears its own costs unless arbitrator determines otherwise
The arbitrator’s decision is final and binding

12.2 Class Action Waiver

YOU WAIVE ANY RIGHT TO PARTICIPATE IN A CLASS ACTION LAWSUIT OR CLASS-WIDE ARBITRATION. DISPUTES MUST BE BROUGHT ON AN INDIVIDUAL BASIS ONLY.

12.3 Exceptions

The following disputes are exempt from arbitration:

Small claims court actions
Injunctive relief for intellectual property violations
Disputes that cannot be arbitrated under applicable law

13. MEDICAL DISCLAIMER

IMPORTANT: Our products and services are not intended to diagnose, treat, cure, or prevent any disease or medical condition. The information provided through our Services is for educational purposes only and should not be considered medical advice. Always consult with a qualified healthcare professional before:

Starting any new supplement regimen
Making health decisions based on genetic information
Discontinuing prescribed medications
If you have any medical conditions or concerns

14. GOVERNING LAW

These Terms are governed by the laws of the State of Florida, without regard to conflict of law principles. Any legal action not subject to arbitration shall be brought in the courts of Delaware.

15. CHANGES TO TERMS

We reserve the right to modify these Terms at any time. Material changes will be notified via email or Site notice. Your continued use after changes constitutes acceptance of modified Terms.

16. SEVERABILITY

If any provision of these Terms is found to be unenforceable, the remaining provisions shall continue in full force and effect.

17. ENTIRE AGREEMENT

These Terms, together with our Privacy Policy and any other policies referenced herein, constitute the entire agreement between you and Zenith Vital regarding the use of our Services.

18. CONTACT INFORMATION

For questions about these Terms, please contact us at:

Zenith Vital Wellness LLC

Email: privacy@zenithvital.com

Phone: 1.855.305.2430

Mail: Legal Department

Zenith Vital Wellness

1615 Lakes PKWY, Suite C,

Lawrenceville GA 30043

By using our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.